Your rajabaje Privacy Policy & data protection

To deliver our services at rajabaje, we collect various types of information. This data helps us enhance your experience, maintain security, and meet our legal obligations. We only collect information that is genuinely necessary to operate our platform.

Rajabaje uses your information only for specific, legitimate purposes. We never use your data for any purpose without your consent. The main reasons we use your information are outlined below:

• Creating and managing your account, and providing you with login access.
• Processing deposits and withdrawals securely.
• Detecting and preventing fraud, money laundering, and illegal activities.
• Providing customer support and resolving your complaints.
• Ensuring the security and stability of the platform.
• Personalizing your gaming experience based on your preferences.
• Monitoring responsible gaming and providing assistance when needed.
• Complying with legal obligations and regulatory requirements.
• Analysing and improving platform performance.

Rajabaje never sells your personal data. However, limited information may be shared in the specific circumstances outlined below:

Data Sharing Circumstances:

• Payment processor: Necessary transaction details are shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
• Legal Authorities: Information may be disclosed in response to court orders, government directives, or legal investigations.
• Game Provider: Minimal data may be shared with game software providers solely for the operation of specific games.
• Security services: We work with trusted technology partners for fraud detection and cybersecurity.

Rajabaje uses cookies to enhance your browsing experience on our website. Cookies are small text files stored in your browser that help maintain your login session, remember your preferences, and analyze site performance.

Types of cookies we use:

You can disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of some features on the site.

To maintain a safe and transparent platform, rajabaje may verify member identities through KYC (Know Your Customer) checks. KYC is particularly required for large withdrawals or in cases of suspicious activity.

Documents that may be required for KYC:

• A copy of your National ID (NID) or passport.
• Proof of ownership of the mobile banking account.
• Proof of Address — utility bill or bank statement.
• Selfie or live photo verification.

Rajabaje employs advanced technical and organizational measures to protect your data. Our security infrastructure is regularly updated and tested.

• SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall protection: Our servers are equipped with advanced firewalls and DDoS protection.
• Two-factor authentication: Two-factor authentication (2FA) is available for added account security.
• Regular Audits: Our systems are tested through regular security audits.
• Restricted Access: Only authorised personnel have access to user data.
• Data backup: Regular secure and encrypted backups are maintained.

How long rajabaje retains your information depends on the type of data and its purpose. We do not hold on to any information longer than necessary.

When an account is closed or a deletion request is made, we do not retain any data beyond our legal obligations. However, transaction records must be kept for a specified period for legal compliance.

Every rajabaje member has specific rights over their personal data. We fully respect these rights and are ready to assist with any request.

Rajabaje is a platform operated exclusively for users aged 18 and above. Under no circumstances do we knowingly collect or process personal data from anyone under the age of 18.

• Age is verified at registration, and accounts for users under 18 are not approved.
• If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.
• If parents suspect their child is using rajabaje, please contact us immediately.

Rajabaje reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you via email or an in-platform notification.

Any updated policy will be published on this page, and the "Last Updated" date at the top of the page will be revised accordingly. Continued use of the platform following any changes will be considered acceptance of the revised policy.

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated support team. We treat all privacy-related matters with the utmost seriousness.